I don't give an excellent rating lightly. To get that elusive 5th star, a part or service must be the example by which others are measured. With respect to my satisfaction with Harrison Custom, I'd award 6 stars if I could.
When I needed to upgrade the fire control system in my pistol, a friend suggested Harrison Custom (nee: Harrison Design & Consulting). To say I was blown away by the quality of Mr Harrison's work would be an understatement; the difference was such that I almost wouldn't have believed that it was the same firearm! All it took me was some minor adjustment to the thumb safety and the system moved in and felt like a well broken-in pistol almost immediately. Pull went from above 5 lbs to sub 3.5 lbs with a crisp, pane of glass break with zero creep, and positive reset. I attribute this to the attention to detail in the manufacturing process; all surfaces were well dressed prior to application of the ion bond DLC coating. The finish was such that it didn't require any dressing in order to fit right in and work immediately.
Speaking of the finish, the DLC is an even rich black, without any gray tones, or blotches that can sometimes create a stained appearance with less surface prep.
The true radius sear and hammer are square and sharply cut out of the package, with no burrs that can lead to a gritty feel and a creep in the take-up. The spur came already installed on the hammer for me as well, a really nice touch that I appreciated greatly.
As for John's service, all communications were as if he was waiting at his computer for me to send a message; all responses came within minutes of my sending a question! I feel like the challenges of recent times have lowered the bar for excellent service, but John has moved it well past were I think it should be and I've always been impressed by that. He owns the service category and second best is not visible from where he sits.
I am somewhat new to 1911 work and this man has given me faith that, at least in his corner of this market, customers are still valued. Thanks for the excellent products and buying experience; I will be back!